We are happy to share that the network issue has been fixed, and all impacted customers are back online. Apologies again for the inconvenience caused, and thank you for your understanding.
Posted Jul 25, 2026 - 10:26 BST
Update
We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our top priority. The next update will be via SMS and on this page on or before 10:30
Posted Jul 25, 2026 - 08:14 BST
Investigating
Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 08:00
Posted Jul 25, 2026 - 06:44 BST
This incident affected: Airband Wireless Networks (Shropshire).