Airband Status

Feb 28, 2026

No incidents reported today.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

Loss of service affecting HR5 Post code area.

Resolved - This incident has been resolved.
Feb 26, 09:01 GMT

Update - Our engineers have now diagnosed the problem with your connection and are working on fixing the issue. We are aiming to have all services fully restored by tomorrow at 03:00am. If this changes, we will let you know. Thank you for your ongoing patience and understanding.
Feb 25, 21:07 GMT

Update - We are continuing to investigate this issue.
Feb 25, 18:30 GMT

Update - We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our number one focus.
Feb 25, 10:48 GMT

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Feb 25, 08:05 GMT

Investigating - We are currently investigating this issue.
Feb 25, 08:04 GMT

Feb 25, 2026

Feb 24, 2026

Loss of service affecting SY3, SY4 and TF6 Post code areas.

Resolved - This incident has been resolved.
Feb 24, 15:02 GMT

Update - We are continuing to monitor for any further issues.
Feb 23, 17:08 GMT

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Feb 23, 17:07 GMT

Update - Our engineers are now onsite and working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding.
Feb 23, 15:32 GMT

Update - We are continuing to work on a fix for this issue.
Feb 23, 07:28 GMT

Update - We are continuing to work on a fix for this issue.
Feb 22, 21:11 GMT

Update - Our engineers continue to work on fixing the issues with your service. Apologies again, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be via SMS and on this page on or before 17:00 on 22/02/2026.
Feb 22, 12:45 GMT

Update - Our engineers continue to work on fixing the issues with your service. Apologies again, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be via SMS and on this page on or before 10:00 on 22/02/2026.
Feb 21, 20:40 GMT

Update - Our engineers continue to work on fixing the issues with your service. Apologies again, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be on this page on or before 22:00 on 21/02/2026.
Feb 21, 16:01 GMT

Update - Our network team are still working hard to fix the problems with your service. Apologies, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be via SMS and on this page on or before 16:00 on 21/02/2026.
Feb 21, 13:08 GMT

Update - Our engineer is returning to the site for further investigation, with an estimated arrival time of 10:00am. We will provide an update as soon as more information becomes available.
Feb 21, 09:28 GMT

Update - Our engineers continue to work on fixing the issues with your service. Apologies again, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience.
Feb 20, 21:43 GMT

Identified - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding.
Feb 20, 16:09 GMT

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Feb 20, 14:27 GMT

Loss of service affecting CF82 and CF45 Post code areas.

Resolved - This incident has been resolved.
Feb 24, 13:49 GMT

Update - Our engineers are still diagnosing the issue that is causing a disruption to your service. Please be assured that getting all customers back online is our number one focus. Once we have identified the issue, we will update all impacted customers on resolution time.
Feb 24, 10:59 GMT

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Feb 24, 07:27 GMT

Investigating - We are currently investigating this issue.
Feb 24, 07:27 GMT

Feb 23, 2026

Feb 22, 2026

Slow Conectivity in SY10, SY12 and SY11

Resolved - This incident has been resolved.
Feb 22, 12:45 GMT

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Feb 22, 11:49 GMT

Update - Our engineers will be returning to site tomorrow to continue work on restoring service. Unfortunately, the resolution is taking longer than initially anticipated. We will provide an updated estimated time for resolution as soon as further diagnostics are completed. Thank you for your continued patience.
The next update will be posted on or before 12:00 on 22/02/2026.
Feb 21, 20:45 GMT

Update - Our engineers continue to work on fixing the issues with your service. Apologies again, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be on this page on or before 22:00 on 21/02/2026.
Feb 21, 16:01 GMT

Identified - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time; we will let you know when this changes. Thank you for your ongoing patience and understanding. The next update will be via SMS and on this page on or before 16:00 on 21/02/2026.
Feb 21, 08:52 GMT

Update - We are continuing to investigate this issue.
Feb 20, 17:26 GMT

Investigating - Some customers in these postcode areas will be experiencing slow speeds. Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding.
Feb 20, 17:25 GMT

Feb 21, 2026

Loss of service affecting SY13 postcode area

Resolved - This incident has been resolved.
Feb 21, 08:22 GMT

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Feb 20, 21:40 GMT

Update - The 3rd party is still working on restoring the service. At this time, we do not have an estimated time for resolution. We will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be via SMS and on this page on or before 16:00
Feb 20, 14:34 GMT

Update - The 3rd party is now working on restoring service. At this time, we do not have an estimated time for resolution. We will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be via SMS and on this page on or before 14:00
Feb 20, 11:51 GMT

Update - Our network team have identified the problem to be a 3rd party fault, they are now working on restoring service. At this time we do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be via SMS and on this page on or before 09:30 20/02
Feb 19, 18:22 GMT

Update - Our network team are still working hard to fix the problems with your service. Apologies, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be via SMS and on this page on or before 08:00 20/02
Feb 19, 17:54 GMT

Update - We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our number one focus.
Feb 19, 13:42 GMT

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Feb 19, 10:23 GMT

Investigating - We are currently investigating this issue.
Feb 19, 10:22 GMT

Feb 20, 2026

Outage affecting EX20

Resolved - This incident has been resolved.
Feb 20, 20:07 GMT

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Feb 20, 17:11 GMT

Loss of service affecting HR1, HR2, HR8, HR9 and GL18 postcode areas

Resolved - This incident has been resolved.
Feb 20, 17:09 GMT

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Feb 20, 15:23 GMT

Identified - Some customers will have restored. Please be assured we are working hard to restore the rest. Apologies, but the fix is taking longer than expected. Our engineers have set a new anticipated resolution time of 16:00. Please accept our apologies for the delay. Thank you for your ongoing patience. We will keep you updated via SMS and on this page if anything changes.
Feb 20, 14:32 GMT

Update - Our engineers have now diagnosed the problem with your connection and are working on fixing the issue. We are aiming to have all services fully restored by 15:00. If this changes, we will let you know. Thank you for your ongoing patience and understanding. The next update will be via SMS and on this page on or before 14:00
Feb 20, 11:47 GMT

Update - Our engineers are still diagnosing the issue that is causing a disruption to your service. Please be assured that getting all customers back online is our number one focus. Once we have identified the issue we will update all impacted customers on resolution time.
Feb 19, 17:51 GMT

Update - We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our number one focus. The next update will be via SMS and on this page on or before 17:00
Feb 19, 13:38 GMT

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 13:00 on 19/02/2026.
Feb 19, 11:35 GMT

Investigating - We are currently investigating this issue.
Feb 19, 11:34 GMT

Feb 19, 2026

Loss of service affecting CF15, CF37, CF38, CF82 and CF83 Post code areas.

Resolved - This incident has been resolved.
Feb 19, 17:45 GMT

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 19, 13:34 GMT

Update - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Feb 19, 13:34 GMT

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 11:00
Feb 19, 08:49 GMT

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Feb 18, 20:46 GMT

Loss of service affecting B96, B49, CV35 CV37, WR7 and WR9 Post code areas.

Resolved - This incident has been resolved.
Feb 19, 17:45 GMT

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Feb 19, 13:35 GMT

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 11:00
Feb 19, 08:48 GMT

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Feb 18, 19:56 GMT

Loss of service affecting SY10 postcode area

Resolved - This incident has been resolved.
Feb 19, 08:47 GMT

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Feb 18, 16:42 GMT

Update - Our network team have identified the problem with your connection and are now working on restoring service. At this time we do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience.
Feb 18, 14:01 GMT

Identified - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding. The next update will be via SMS and on this page on or before 14:00 18/02/26
Feb 18, 10:26 GMT

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 10:00
Feb 18, 07:58 GMT

Feb 18, 2026

Loss of service affecting WR10, WR15, HR6 and HR7 postcode areas

Resolved - This incident has been resolved.
Feb 18, 16:42 GMT

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Feb 18, 13:59 GMT

Update - Please be assured we are working hard to restore your service. Apologies, but the fix is taking longer than expected. Our engineers have set a new anticipated resolution time of 15:00. Please accept our apologies for the delay. Thank you for your ongoing patience. We will keep you updated via SMS and on this page if anything changes.
Feb 18, 12:58 GMT

Update - Our engineers have now diagnosed the problem with your connection and are working on fixing the issue. We are aiming to have all services fully restored by 13:00 18/02. If this changes, we will let you know. Thank you for your ongoing patience and understanding.
Feb 17, 22:03 GMT

Update - Our network team have identified the problem with your connection and are now working on restoring service. At this time we do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience.
Feb 17, 16:35 GMT

Identified - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding.
Feb 17, 15:44 GMT

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Feb 17, 11:28 GMT

Feb 17, 2026

Loss of service affecting WR15 postcode area

Resolved - This incident has been resolved.
Feb 17, 16:27 GMT

Investigating - We are currently investigating this issue.
Feb 17, 15:43 GMT

Feb 16, 2026

Loss of service affecting HR1, HR2, HR4, HR6, HR7 and LD8 Post code areas.

Resolved - This incident has been resolved.
Feb 16, 11:45 GMT

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Feb 16, 09:33 GMT

Update - Our network team are still working hard to fix the problems with your service. Apologies, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience.
Feb 16, 06:42 GMT

Identified - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding.
Feb 15, 17:09 GMT

Update - Our engineers are still diagnosing the issue that is causing a disruption to your service. Please be assured that getting all customers back online is our number one focus. Once we have identified the issue we will update all impacted customers on resolution time
Feb 15, 11:34 GMT

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Feb 14, 23:24 GMT

Investigating - We are currently investigating this issue.
Feb 14, 23:24 GMT

Slow speed affecting WV5, WV15, WV16, DY7, DY12, DY14 and TF12 postcode areas

Resolved - This incident has been resolved.
Feb 16, 07:03 GMT

Update - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Feb 16, 07:02 GMT

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Feb 16, 07:02 GMT

Update - Our network team are still working hard to fix the problems with your service. Apologies, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience.
Feb 16, 06:40 GMT

Identified - Our network team have identified the problem with your connection and are now working on restoring service. At this time we do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience.
Feb 16, 06:39 GMT

Update - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding.
Feb 15, 19:37 GMT

Update - Our engineers are still working hard to understand the problems impacting your service. Getting all customers back online is our priority. We understand your frustration and we thank you for your ongoing patience. Once we have identified the issue we will update all impacted
Feb 15, 17:08 GMT

Update - Our engineers are still diagnosing the issue that is causing a disruption to your service. Please be assured that getting all customers back online is our number one focus. Once we have identified the issue we will update all impacted customers on resolution time
Feb 15, 11:35 GMT

Update - We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our number one focus.
Feb 14, 21:37 GMT

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Feb 13, 18:54 GMT

Essential Maintenance

Resolved - This incident has been resolved.
Feb 16, 06:37 GMT

Identified - A 3rd party is conducting essential maintenance between 8 pm on 15/02/26 to 6 am on monday 16/02/26.

Customers in Oxfordshire and South Wales will be offline. Customers in Dartmore may experience interference with their connection during this time

We’re sorry for any inconvenience caused.
Feb 15, 21:01 GMT

Feb 15, 2026

Incident affecting EX20 postcode area

Resolved - This incident has been resolved.
Feb 15, 17:07 GMT

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Feb 15, 15:24 GMT

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority
Feb 15, 12:22 GMT

Feb 14, 2026

Status of Airband network

All Systems Operational

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