Airband Status

Apr 29, 2026

No incidents reported today.

Apr 28, 2026

Loss of service affecting EX31, EX33 and EX34 postcode areas

Resolved - This incident has been resolved.
Apr 28, 12:59 BST

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 14:00 on 28/04/2026.
Apr 28, 12:29 BST

Investigating - We are currently investigating this issue.
Apr 28, 12:29 BST

Loss of service affecting LL22 postcode area

Resolved - This incident has been resolved.
Apr 28, 10:38 BST

Investigating - We are currently investigating this issue.
Apr 28, 09:39 BST

Apr 27, 2026

Loss of service affecting CF15 and CF83 postcode areas

Resolved - This incident has been resolved.
Apr 27, 16:08 BST

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Apr 27, 14:57 BST

Update - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding. The next update will be via SMS and on this page on or before 15:00
Apr 27, 12:30 BST

Update - Our engineers are still diagnosing the issue that is causing a disruption to your service. Please be assured that getting all customers back online is our number one focus. Once we have identified the issue we will update all impacted customers on resolution time. The next update will be via SMS and on this page on or before 09:00 on 27/04/2026
Apr 26, 17:34 BST

Update - Our engineers are still working hard to understand the problems impacting your service. Getting all customers back online is our priority. We understand your frustration and we thank you for your ongoing patience. Once we have identified the issue we will update all impacted customers on resolution time.
Apr 26, 07:14 BST

Update - Our engineers are still diagnosing the issue that is causing a disruption to your service. Please be assured that getting all customers back online is our number one focus. Once we have identified the issue we will update all impacted customers on resolution time. The next update will be via SMS and on this page on or before 08:00 on 26/04/2026
Apr 25, 16:57 BST

Update - We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our number one focus. The next update will be via SMS and on this page on or before 17:00
Apr 25, 13:49 BST

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Apr 24, 21:28 BST

Investigating - We are currently investigating this issue.
Apr 24, 21:28 BST

Outage EX22,EX21

Resolved - This incident has been resolved.
Apr 27, 14:57 BST

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Apr 27, 13:59 BST

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 15:00
Apr 27, 12:33 BST

Outage affecting TF12, WV16

Resolved - This incident has been resolved.
Apr 27, 08:01 BST

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Apr 26, 22:06 BST

Identified - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding. The next update will be via SMS and on this page on or before 20:00
Apr 26, 17:31 BST

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Apr 26, 09:01 BST

Apr 26, 2026

Outage affecting LL22

Resolved - This incident has been resolved.
Apr 26, 17:29 BST

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Apr 26, 09:16 BST

Apr 25, 2026

Incident affecting WV7 postcode area

Resolved - This incident has been resolved.
Apr 25, 21:09 BST

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Apr 25, 18:08 BST

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 19:00
Apr 25, 16:59 BST

Loss of service affecting SA12, SA5, SA7, SA2 postcode areas

Resolved - This incident has been resolved.
Apr 25, 13:47 BST

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Apr 25, 11:18 BST

Update - Our engineers are still working hard to understand the problems impacting your service. Getting all customers back online is our priority. We understand your frustration and we thank you for your ongoing patience. Once we have identified the issue we will update all impacted customers on resolution time.
Apr 24, 16:11 BST

Update - We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our number one focus. The next update will be via SMS and on this page on or before 15:00
Apr 24, 13:22 BST

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 13:00
Apr 24, 09:28 BST

Investigating - We are currently investigating this issue.
Apr 23, 21:04 BST

Loss of service affecting EX33 postcode areas

Resolved - This incident has been resolved.
Apr 25, 11:16 BST

Update - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding. The next update will be via SMS and on this page on or before 22:00 on 24/04/2026.
Apr 24, 15:31 BST

Update - We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our number one focus. The next update will be via SMS and on this page on or before 15:00
Apr 24, 13:23 BST

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 12:00
Apr 24, 09:27 BST

Investigating - We are currently investigating this issue.
Apr 23, 22:50 BST

Apr 24, 2026

Slow speed affecting Shropshire Network area

Resolved - This incident has been resolved.
Apr 24, 14:57 BST

Update - We are continuing to monitor for any further issues.
Apr 24, 14:06 BST

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Apr 24, 14:06 BST

Identified - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding. The next update will be via SMS and on this page on or before 15:00 on 24/04/2026.
Apr 24, 13:52 BST

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 14:00 on 24/04/2026.
Apr 24, 12:39 BST

Investigating - We are currently investigating this issue.
Apr 24, 12:38 BST

Loss of service affecting CF82, CF46, NP11, NP12, CF45 postcode area

Resolved - This incident has been resolved.
Apr 24, 13:46 BST

Update - We are continuing to monitor for any further issues.
Apr 24, 13:44 BST

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Apr 24, 13:44 BST

Update - We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our number one focus. The next update will be via SMS and on this page on or before 15:00
Apr 24, 13:22 BST

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 13:00
Apr 24, 09:29 BST

Investigating - We are currently investigating this issue.
Apr 23, 19:38 BST

Apr 23, 2026

Apr 22, 2026

No incidents reported.

Apr 21, 2026

Loss of service affecting SY12 postcode area

Resolved - This incident has been resolved.
Apr 21, 09:47 BST

Update - We are continuing to monitor for any further issues.
Apr 21, 09:46 BST

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Apr 21, 09:45 BST

Identified - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding.
Apr 21, 09:16 BST

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Apr 20, 12:39 BST

Investigating - We are currently investigating this issue.
Apr 20, 12:39 BST

Apr 20, 2026

Loss of service affecting CF83, CF15, CF37, CF82, CF38, CF46, CF45 and CF72 postcode areas

Resolved - This incident has been resolved.
Apr 20, 11:42 BST

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Apr 20, 09:46 BST

Investigating - We are currently investigating this issue.
Apr 20, 09:45 BST

Apr 19, 2026

No incidents reported.

Apr 18, 2026

Loss of service affecting LL22, LL29, LL30, LL61, LL55, LL28 postcode areas

Resolved - This incident has been resolved.
Apr 18, 17:58 BST

Investigating - We are currently investigating this issue.
Apr 18, 17:47 BST

Loss of service affecting WR6 postcode area

Resolved - This incident has been resolved.
Apr 18, 17:46 BST

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Apr 17, 21:13 BST

Investigating - We are currently investigating this issue.
Apr 17, 21:12 BST

Apr 17, 2026

Apr 16, 2026

Loss of service affecting South Wales and South West areas

Resolved - This incident has been resolved.
Apr 16, 18:44 BST

Update - We are continuing to monitor for any further issues.
Apr 16, 18:27 BST

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Apr 16, 18:26 BST

Update - Our third-party supplier has now diagnosed the issue and has informed us that the replacement equipment required is now on route to the impacted site. Their engineers will then conduct the necessary work to rectify the fault. We will update this page when we have more information or an expected resolution time. Thank you for your ongoing patience. Restoring your service is our number one priority.
Apr 16, 16:59 BST

Update - We apologise for the ongoing interruption to your service. The issue has been caused by a fault at one of our suppliers and as such is out of our direct control. We are working with them to find a solution to rectify service as soon as possible. As soon as we have an update from the third party, we will update this page. Thank you for your ongoing patience and understanding
Apr 16, 16:04 BST

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 16:00 on 16/04/2026.
Apr 16, 14:03 BST

Loss of service affecting SY4 postcode area

Resolved - This incident has been resolved.
Apr 16, 14:41 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 14:41 BST

Update - Our engineers are currently onsite and actively working on a fix to restore service for all affected customers in the SY4 postcode area. Work is progressing, and we will continue to provide updates as more information becomes available. Thank you for your patience.
Apr 16, 10:52 BST

Update - Our engineers are continuing to work towards a full resolution of this issue, and we are aiming to restore service for all remaining affected customers tomorrow. At this time, we do not yet have an estimated restoration time, but we will provide further updates as soon as more information becomes available. Thank you for your continued patience. The next update will be issued via SMS and on this page once an update is available.
Apr 15, 17:12 BST

Update - We are continuing to work on a fix for this issue.
Apr 15, 12:04 BST

Update - Our engineers are still working to restore service for the remaining affected customers. We do not yet have an estimated restoration time, but updates will be shared as soon as possible. Thank you for your patience. The next update will be issued via SMS and on this page on or before 12:00 on 15/04/2026.
Apr 15, 06:48 BST

Update - A fix has been implemented, and the majority of customers are now back online. Our engineering teams are continuing to work diligently to fully restore service for all remaining affected customers. We apologize for the delay and thank you for your patience.
Apr 14, 14:54 BST

Update - We are continuing to work on a fix for this issue.
Apr 14, 11:41 BST

Identified - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding. The next update will be via SMS and on this page on or before 11:00 on 14/04/2026.
Apr 13, 19:59 BST

Investigating - We are currently investigating this issue.
Apr 13, 16:06 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 15:10 BST

Identified - The issue has been identified and a fix is being implemented.
Apr 13, 13:04 BST

Update - We are continuing to monitor for any further issues.
Apr 13, 11:57 BST

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Apr 13, 11:56 BST

Update - Our engineers are still working hard to understand the problems impacting your service. Getting all customers back online is our priority. We understand your frustration and we thank you for your ongoing patience. Once we have identified the issue we will update all impacted customers on resolution time. The next update will be via SMS and on this page on or before 12:00 on 13/04/2026
Apr 13, 10:19 BST

Update - Unfortunately, there is a delay in resolving the issue with your connection. We are working diligently to get the issue fixed and will keep you updated on resolution time. Please be assured that getting all customers back online is our number one focus. The next update will be via SMS and on this page on or before 10:00 on 13/04/2026
Apr 12, 17:15 BST

Update - Our engineers are still working hard to understand the problems impacting your service. Getting all customers back online is our priority. We understand your frustration and we thank you for your ongoing patience. Once we have identified the issue we will update all impacted customers on resolution time. The next update will be via SMS and on this page on or before 18:00 on 12/04/2026
Apr 12, 11:22 BST

Update - We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our number one focus. The next update will be via SMS and on this page on or before 11:30 on 12/04/2026
Apr 12, 08:41 BST

Investigating - We are currently investigating this issue.
Apr 12, 07:28 BST

Apr 15, 2026

Status of Airband network

All Systems Operational

About This Site

Past Incidents