Airband Status

Jun 14, 2026

Unresolved incident: Intermittent service affecting LL22 postcode area.

Jun 13, 2026

Loss of service affecting CF37, CF38, and CF15 postcode areas

Resolved - This incident has been resolved.
Jun 13, 16:12 BST

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Jun 13, 15:57 BST

Update - We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our number one focus. The next update will be via SMS and on this page on or before 16:00 on 13/06/2026
Jun 13, 13:34 BST

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Jun 13, 12:49 BST

Investigating - We are currently investigating this issue.
Jun 13, 12:48 BST

Jun 12, 2026

Outage affecting SY7

Resolved - This incident has been resolved.
Jun 12, 14:37 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 13:06 BST

Update - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Jun 12, 13:06 BST

Update - Our engineers have now diagnosed the problem with your connection and are working on fixing the issue. We are aiming to have all services fully restored by 12:00. If this changes, we will let you know. Thank you for your ongoing patience and understanding.
Jun 12, 08:21 BST

Identified - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Jun 12, 08:20 BST

Intermittent service affecting LL11, LL20 postcode areas

Resolved - This incident has been resolved.
Jun 12, 14:29 BST

Identified - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding.
Jun 12, 12:23 BST

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Jun 12, 11:14 BST

Jun 11, 2026

No incidents reported.

Jun 10, 2026

Loss of service affecting EX17, EX18 and EX20 postcode areas

Resolved - This incident has been resolved.
Jun 10, 15:10 BST

Monitoring - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Jun 10, 13:05 BST

Update - Our engineers are still diagnosing the issue that is causing a disruption to your service. Please be assured that getting all customers back online is our number one focus. Once we have identified the issue we will update all impacted customers on resolution time.
Jun 10, 12:15 BST

Investigating - We are currently investigating this issue
Jun 10, 11:29 BST

Jun 9, 2026

Scheduled maintenance affecting CW2, CW3, CW4, CW5, CW12, CW10, CW11, SY13, SK11 postcode areas

Completed - The scheduled maintenance has been completed.
Jun 9, 14:30 BST

Update - Scheduled Maintenance has been completed. Connections should be back online
Jun 9, 12:42 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:00 BST

Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 9, 09:22 BST

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

Loss of service affecting WV15, WV16 postcode areas

Resolved - This incident has been resolved.
Jun 5, 10:05 BST

Investigating - We are currently investigating this issue.
Jun 5, 08:58 BST

Loss of service affecting EX18 EX19, EX20 postcode areas

Resolved - This incident has been resolved.
Jun 5, 08:58 BST

Update - Our engineers are still diagnosing the issue that is causing a disruption to your service. Please be assured that getting all customers back online is our number one focus. Once we have identified the issue we will update all impacted customers on resolution time.
Jun 4, 11:32 BST

Investigating - We are currently investigating this issue.
Jun 4, 10:03 BST

Jun 4, 2026

Jun 3, 2026

Scheduled maintenance in EX31, EX32, EX34, EX37, EX33, EX39 postcode areas

Completed - The scheduled maintenance has been completed.
Jun 3, 15:00 BST

Verifying - Our engineers work is now complete. We are now in the stage of verifying that service has restored for affected customers. We will provide updates as necessary.
Jun 3, 13:20 BST

In progress - Scheduled maintenance is currently in progress. Our engineers are working to a provisional completion time of 17:00 03/06/2026. We will provide updates as necessary.
Jun 3, 09:21 BST

Scheduled - We are upgrading the network today in the North Moors area. Sorry for any inconvenience caused
Jun 3, 09:20 BST

Jun 2, 2026

Intermittent service affecting EX18, EX19 and EX20 postcode areas

Resolved - This incident has been resolved.
Jun 2, 21:07 BST

Update - We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our number one focus.
Jun 2, 16:23 BST

Update - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Jun 2, 15:01 BST

Investigating - We are currently investigating this issue.
Jun 2, 15:00 BST

Loss of service affecting CF32, SA12, CF33, CF35, SA5, SA7, SA5, SA12 postcode areas

Resolved - This incident has been resolved.
Jun 2, 13:41 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 13:40 BST

Update - We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Jun 2, 13:40 BST

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Jun 2, 11:25 BST

Jun 1, 2026

Loss of service affecting CW5 postcode area

Resolved - This incident has been resolved.
Jun 1, 09:08 BST

Update - Please be assured we are working hard to restore your service. Apologies, but the fix is taking longer than expected. Our engineers have set a new anticipated resolution time of 04:00 01/06/2026. Please accept our apologies for the delay. Thank you for your ongoing patience.
May 31, 21:39 BST

Update - Our engineers have now diagnosed the problem with your connection and are working on fixing the issue. We are aiming to have all services fully restored by 12:00 tonight. If this changes, we will let you know.
May 31, 17:10 BST

Identified - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding
May 31, 13:06 BST

Investigating - Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
May 31, 09:30 BST

May 31, 2026

Intermittent service affecting PL16, PL19, EX20 postcode areas

Resolved - This incident has been resolved.
May 31, 09:22 BST

Identified - Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding.
May 30, 15:32 BST

Investigating - We are currently investigating this issue.
May 30, 15:11 BST

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