Loss of service affecting PL21 postcode area

Incident Report for Airband

Resolved

This incident has been resolved.
Posted Sep 03, 2026 - 13:55 BST

Update

We are continuing to monitor for any further issues.
Posted Sep 03, 2026 - 10:27 BST

Monitoring

We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Posted Sep 03, 2026 - 10:26 BST

Update

Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Posted Sep 03, 2026 - 09:36 BST

Investigating

We are currently investigating this issue.
Posted Sep 03, 2026 - 09:35 BST
This incident affected: Airband Wireless Networks (Devon).
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