We are continuing to monitor for any further issues.
Posted Feb 23, 2026 - 17:08 GMT
Monitoring
We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Posted Feb 23, 2026 - 17:07 GMT
Update
Our engineers are now onsite and working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding.
Posted Feb 23, 2026 - 15:32 GMT
Update
We are continuing to work on a fix for this issue.
Posted Feb 23, 2026 - 07:28 GMT
Update
We are continuing to work on a fix for this issue.
Posted Feb 22, 2026 - 21:11 GMT
Update
Our engineers continue to work on fixing the issues with your service. Apologies again, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be via SMS and on this page on or before 17:00 on 22/02/2026.
Posted Feb 22, 2026 - 12:45 GMT
Update
Our engineers continue to work on fixing the issues with your service. Apologies again, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be via SMS and on this page on or before 10:00 on 22/02/2026.
Posted Feb 21, 2026 - 20:40 GMT
Update
Our engineers continue to work on fixing the issues with your service. Apologies again, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be on this page on or before 22:00 on 21/02/2026.
Posted Feb 21, 2026 - 16:01 GMT
Update
Our network team are still working hard to fix the problems with your service. Apologies, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be via SMS and on this page on or before 16:00 on 21/02/2026.
Posted Feb 21, 2026 - 13:08 GMT
Update
Our engineer is returning to the site for further investigation, with an estimated arrival time of 10:00am. We will provide an update as soon as more information becomes available.
Posted Feb 21, 2026 - 09:28 GMT
Update
Our engineers continue to work on fixing the issues with your service. Apologies again, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience.
Posted Feb 20, 2026 - 21:43 GMT
Identified
Our engineers have now diagnosed the problem with your connection and are now working on fixing the issue. At this moment we do not have a resolution time, we will let you know when this changes. Thank you for your ongoing patience and understanding.
Posted Feb 20, 2026 - 16:09 GMT
Investigating
Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Posted Feb 20, 2026 - 14:27 GMT
This incident affected: Airband Wireless Networks (Shropshire).