Loss of service affecting SY4, SY5, SY10, SY12 and SY22 postcode areas

Incident Report for Airband

Resolved

This incident has been resolved.

Posted Mar 26, 2026 - 12:00 GMT

Update

Our engineers continue to work on fixing the issues with your service. Apologies again, we still do not have an estimated time for resolution, we will communicate this to you as soon as possible. Thank you for your ongoing patience. The next update will be via SMS and on this page on or before 15:00 26/03/2026.

Posted Mar 26, 2026 - 11:59 GMT

Update

Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 12:00

Posted Mar 26, 2026 - 09:14 GMT

Investigating

We are currently investigating this issue.

Posted Mar 25, 2026 - 22:22 GMT

This incident affected: Airband Wireless Networks (Shropshire).