Loss of service affecting SY6 and SY7 postcode areas

Incident Report for Airband

Resolved

This incident has been resolved.

Posted Dec 24, 2025 - 17:26 GMT

Update

We are continuing to investigate this issue.

Posted Dec 24, 2025 - 11:32 GMT

Update

Our engineer is en route to the site with an estimated arrival time of 10:30. We are working to restore service as quickly as possible and will provide further updates here. Thank you for your patience.

Posted Dec 24, 2025 - 09:13 GMT

Investigating

We are currently investigating this issue.

Posted Dec 24, 2025 - 09:11 GMT

This incident affected: Airband Fibre Networks (Herefordshire).