Loss of service affecting TQ10, TQ11, TQ12, TQ13, PL20 postcode area

Incident Report for Airband

Resolved

This incident has been resolved.

Posted Sep 06, 2026 - 14:56 BST

Update

We are working hard to get all services restored as quickly as possible. Our engineers are running tests to identify the issue and put in place a fix. Please be assured that getting all customers back online is our number one focus.

Posted Sep 06, 2026 - 11:06 BST

Investigating

Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.

Posted Sep 05, 2026 - 21:26 BST

This incident affected: Airband Wireless Networks (Devon).