Loss of service affecting EX31, EX33 and EX34 postcode areas

Incident Report for Airband

Resolved

This incident has been resolved.
Posted Apr 28, 2026 - 12:59 BST

Update

Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 14:00 on 28/04/2026.
Posted Apr 28, 2026 - 12:29 BST

Investigating

We are currently investigating this issue.
Posted Apr 28, 2026 - 12:29 BST
This incident affected: Airband Fibre Networks (Devon).
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