We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Posted Feb 19, 2026 - 13:35 GMT
Update
Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority. The next update will be via SMS and on this page on or before 11:00
Posted Feb 19, 2026 - 08:48 GMT
Investigating
Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Posted Feb 18, 2026 - 19:56 GMT
This incident affected: Airband Wireless Networks (Worcestershire).