Loss of service affecting CF32, SA12, CF33, CF35, SA5, SA7, SA5, SA12 postcode areas

Incident Report for Airband

Resolved

This incident has been resolved.
Posted Jun 02, 2026 - 13:41 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 02, 2026 - 13:40 BST

Update

We are pleased to say that the issue with the network has been fixed and all impacted customers are back online. Apologies again for the inconvenience caused and thank you for your understanding.
Posted Jun 02, 2026 - 13:40 BST

Investigating

Our engineers are working hard to get all services back to normal. As soon as we have diagnosed the issue, we will communicate an expected resolution time. Thank you for your ongoing patience. Getting all customers back online with no disruption is our main priority.
Posted Jun 02, 2026 - 11:25 BST
This incident affected: Airband Wireless Networks (South Wales).
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